Tag: Strategy
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Knocking Down The Wall of Switching Costs: Acquiring Customers in Mature Industries
Have you ever smashed a TV with a baseball bat…? Yeah, me neither. But thousands of people have in the safety of a controlled environment known as a ‘rage room’. Every single day, a collection of frustrated executives, divorcees and whoever else requires a little cathartic release pay money to go destroy some objects and…
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Strategic Alpha, Strategic Beta: Winning by Escaping the Obvious
Thought experiment: If you took the corporate strategy departments of the Big Five banks in Canada and asked them to come up with a 5-year strategic plan calibrated to today’s environment, how much variance would exist in the five plans produced? How about if you did the same with the Big Four banks in Australia?…
Paper & Blocks 